Privacy Policy

Agency Health
Effective Date: October 26, 2026
Website: https://www.theagencyhealth.com/

1. Introduction

At Agency Health, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, maintain, and protect information obtained through our website, www.theagencyhealth.com.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when you:

  • Complete a contact or inquiry form.

  • Request an appointment or consultation.

  • Inquire about Agency Health memberships or services.

  • Subscribe to communications or promotional updates.

  • Contact us by email, telephone, or other communication channels.

This information may include your name, email address, telephone number, and any additional information you choose to provide.

We may also automatically collect certain technical information, including your IP address, browser type, device information, referring website, pages visited, and general website usage data.

3. How We Use Your Information

We may use the information collected through our website to:

  • Respond to inquiries and appointment requests.

  • Provide information about our services and memberships.

  • Communicate with prospective and existing patients.

  • Improve website functionality and user experience.

  • Analyze website traffic and marketing effectiveness.

  • Send promotional communications where permitted by applicable law.

  • Maintain website security and comply with legal obligations.

We do not sell personal information collected through our website.

4. Medical Information and HIPAA

Agency Health recognizes the importance of protecting personal health information.

Medical records and protected health information (PHI) maintained by Agency Health are handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Our handling of PHI is further described in our separate Notice of Privacy Practices, which is available upon request and, where required, through our website.

Please avoid submitting sensitive medical information through general website contact forms unless specifically instructed to use an approved, secure communication method.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and evaluate the effectiveness of our website and advertising.

These technologies may collect information about your browser, device, website interactions, and pages visited.

You may manage or disable cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

Any analytics or advertising technologies used by Agency Health are subject to applicable privacy requirements, including restrictions on the disclosure of protected health information.

6. Sharing of Information

We may share personal information with trusted third-party service providers that assist us with website hosting, appointment scheduling, communications, analytics, or other business operations.

These providers are permitted to process information only as appropriate for their services and subject to applicable contractual and legal obligations.

We may also disclose information when required by law, to respond to lawful requests, or to protect the rights, property, and safety of Agency Health and others.

We do not sell personal information to third parties.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links to third-party websites, appointment scheduling platforms, or other external services.

Agency Health is not responsible for the privacy practices or content of these third-party websites. We encourage visitors to review the privacy policies of any external services they use.

9. Email, Telephone, and Text Communications

If you provide your contact information, Agency Health may use it to respond to your inquiry, coordinate appointments, or communicate about our services.

Marketing communications will be sent in accordance with applicable consent and opt-out requirements.

Email and standard text messaging may not always provide the same level of security as dedicated healthcare communication platforms. Sensitive medical information should be communicated through methods approved by Agency Health.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, and comply with applicable legal obligations.

Medical records and other regulated information are subject to separate retention requirements.

11. Your Privacy Choices

You may contact Agency Health to request information about personal data we maintain, request corrections, or inquire about deletion of information, subject to applicable legal and recordkeeping requirements.

You may also opt out of promotional email communications by following the unsubscribe instructions included in those messages or contacting us directly.

Additional rights may apply under relevant privacy and healthcare laws.

12. Children's Privacy

Agency Health provides membership services to adults aged 18 and older.

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

If we become aware that such information has been collected without appropriate authorization, we will take steps to address it in accordance with applicable law.

13. Changes to This Privacy Policy

Agency Health may update this Privacy Policy periodically to reflect changes in our services, website operations, or legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Agency Health
Westbrook, Maine
Phone: 207-810-4851
Website: https://www.theagencyhealth.com/

Email: info@theagencyhealth.com